This level is to include any item that does not fall into the above categories and will be priced individually by quotation. This is also applicable to any items that have not been purchased from GPC Computer Software LTD
Level A £45.00 r VAT
This level of cover includes setting up of the test equipment and a full functional test of RADIO equipment. This is to include all functions of operation such as transmit and receive functionality, accessory socket, keypad and speaker. This and is also to include, Upgrade of firmware and reprogramming of parameters (where applicable this only applies to recent upgrades and updates applicable to repair).
This level of cover is to include all below in levels "A" and is also to include fault diagnosis to component level for the first 30 minutes. This level is also to include the replacement of discrete components subject to any works being completed within the given time.
This level of cover is to include all in levels "A,B" and is to be charged when the diagnosis period exceeds that in level "B" up to and including a period of 45 minutes. This level also includes the replacement of any discrete components that may require replacement.
This is to include all in levels "A,B,C" and is also to include items of refurbishment such as casings, main boards and complete assemblies. This is also to include a diagnostic time period of up to 60 minutes. This also includes standard manufacturers repair when not covered by any warranty