Notebook Repair (we) are committed to protecting and respecting your privacy.
For the purpose of the General Data Protection Regulation (GDPR), the data controller is Notebook Repair, Vernon Mill, 26A Mersey Street, Stockport, SK1 2HX.
We may collect and process the following data about you:
The personal data you have provided or we have collected from you may include your:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
The Notebook Repair website saves the contents of your basket when you haven’t completed a transaction. If you quit the Notebook Repair website without placing an order the system will remember the items you added to your basket and send you an email with a reminder. We do this to make sure your shopping experience is as hassle free as possible. If you do not want to receive these emails in the future, please click on the unsubscribe link at the bottom of the email you have received.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties only in exceptional circumstances:
You have many rights over your personal information and how it is used. The table below sets out the rights which are available to you (depending on how we collected your personal data) and how to make use of those rights.
Please be aware that we will need to verify your identity before providing any personal data to you. We do this to protect your information.
|Your rights||How to make use of those rights|
|Right to access your information||You can request access to the personal information we hold about you. In most cases this is free of charge.|
|Right to correct your information||If you believe that the information we hold about you may be incorrect, please contact and we will update your information.|
|Right to object to, or restrict, Notebook Repair using your information||In certain circumstances (including where we use legitimate interests as set out below) you can ask us to stop processing your information or ask for us to limit the ways in which we process this information. However we can refuse a request in some cases - we will provide you with information explaining why we have refused your request if we do this.|
|Right to delete your personal information (unless we have a reason to keep it)||Some people call this the "right to be forgotten". Unless we have a reason for keeping your personal information (for example, where we need this to provide a service to you ordeal with an ongoing complaint), you can request for us to stop holding your personal information. If we need to hold on to your information we will tell you why we need to do this when we respond.|
|Right to stop direct marketing messages||You can do this easily through unsubscribing at the bottom of our emails, or by contacting us.|
|Right to portability of your information||You can ask us to move, transfer or copy your information so that you can use this information in a different service. To the extent we are able to do so, we will make this information available to you in a commonly used format so that you can transfer this to another service.|
Notebook Repair will use Consent as the legal basis for contacting you if you are a private individual, sole trader, partnership or if we don’t have an existing business relationship with you. For corporations, individuals within companies and existing customers we will contact you using Legitimate Interests as the legal basis for doing so.
Where Notebook Repair is using your personal information based on your express consent to this, you have the right to withdraw your consent at any time.
If Notebook Repair is relying on our legitimate interests to process your information, you have the right to object to us doing this in light of your individual circumstances. We will review this objection and, unless we consider that our legitimate interests override your rights, we will stop processing your information in this way.